Services

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SERVICES WE PROVIDE

 

Grey Knight provides Inbound and Outbound Voice based services, Web and E-mail based services, BackOffice services and services
related to Data Processing and Data Analytics. Based on our rich domain understanding and core team with vast experience, here is a
range of business domains that our services include.

Customer Support

Handling customer inquiries, complaints, and providing assistance via phone, email, or live chat.

Technical Support

Handling customer inquiries, complaints, and providing assistance via phone, email, or live chat.

Data Entry

Entering and managing data into databases, spreadsheets, or other systems accurately and efficiently.

Telemarketing

Conducting outbound calls to promote products or services, generate leads, or conduct surveys.

Virtual Assistance

Providing administrative support remotely, such as managing emails, scheduling appointments, and handling paperwork.

KPO Services

Business operations, Research and Development and Management consulting

Human Resources Outsourcing (HRO)

 Outsourcing HR functions such as payroll processing, benefits administration, and employee onboarding.

Finance and Accounting

Outsourcing accounting tasks like bookkeeping, accounts payable/receivable management, and financial reporting.

IT Outsourcing

Outsourcing IT functions including software development, infrastructure management, and network support.

Back Office Operations

Handling administrative tasks such as billing, invoicing, procurement, and inventory management.

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WHAT PEOPLE SAY

Our company struggled to keep up with customer inquiries until we partnered with a BPO service for customer support. Now, our customers receive prompt and helpful assistance, resulting in increased satisfaction and loyalty.
Sarah
Small Business Owner
Outsourcing our data entry tasks to a BPO service has been a game-changer for our productivity. Their accuracy and efficiency have saved us valuable time and resources, allowing us to focus on growing our business
Mark
Operations Manager
Partnering with a BPO service for technical support has significantly reduced our IT overhead costs while improving the quality of service for our customers. Their knowledgeable team resolves issues swiftly, ensuring minimal downtime for our operations.
Alex
IT Director
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